Introduction

ADCET is a non-profit association founded in 2005 to promote and develop citizen-focused digital services. It brings together some sixty public and private members.

Its objective is twofold:

1. to make everyday services easier for citizens to access (transport and mobility, local services, leisure and cultural venues, etc.);
2. to improve the management of local authorities by reducing administrative tasks and duplication.

Our approach rests on four principles:

1. preventing the digital divide;
2. protecting users’ privacy and personal data, in strict compliance with the General Data Protection Regulation (GDPR);
3. preserving our independence and digital sovereignty;
4. supporting sustainable development.

Our association therefore works actively on defining and promoting French and European standards. Our greatest achievement is the creation and deployment of the AFNOR AMC standard (citizen multi-service application).

IT and digital managers in local authorities need to keep up with functional, organisational, legal and technological developments in these fields. Manufacturers and service providers need to understand market expectations and to meet the local authorities that have needs.

As a member of ADCET, you receive relevant information on a regular basis and can exchange with other members in working groups or at the annual Conference on citizen digital services.

Membership conditions are designed so that no organisation is excluded, whatever its size. For more information, or to be contacted, please use the contact form.

The association

ADCET is a non-profit association under the French law of 1901, founded in 2005. It brings together public and private members to promote the development of digital services in local authorities, in order to improve citizens’ daily lives and the management of local authorities.

Our objectives are to:

• make the most of new technologies for the benefit of citizens;
• personalise and improve the relationship between users and public bodies in each territory;
• simplify user journeys and procedures;
• reduce management costs;
• eliminate repetitive tasks.

Uses

Digital services in local authorities cover many applications:

• paperless procedures;
• purchasing and loyalty cards;
• on-street and car park parking;
• city cards and everyday-life cards;
• payment and electronic wallets;
• student cards (secondary schools, universities);
• transport and ticketing;
• tourism;
• retailer loyalty cards.

Our approach

To achieve these goals, we:

• encourage exchanges between public and private stakeholders;
• identify and bring together the needs of the territories;
• pool resources;
• discover and study solutions;
• develop standards and ensure they last;
• identify and share success factors;
• identify and support opportunities for pilot projects;
• help and support our members in complying with personal data protection regulations.

The AMC standard

To meet market expectations, standards are needed to build new open and lasting technical architectures and to develop a complete and secure range of services. One of ADCET’s main achievements is therefore the publication of the AFNOR AMC standard (citizen multi-service application).

Watch the video (in French, external link)

Become a member

ADCET is open to all non-commercial organisations (municipalities and groupings of municipalities, regional and departmental councils, universities, student services, secondary schools, etc.) and commercial organisations (manufacturers, IT service companies, telecom operators, transport companies, banks, consultants) with an interest in this market.

Membership conditions are set out in the Rules of procedure.

If you are interested in joining ADCET, please fill in the contact form and we will get back to you to answer all your questions.